Autore archivio per Renato Mosca

  • Training Luxury

    Is the word ‘experience’​ over abused?

    I tend to believe that often the word “experience” is abused. That goes often together to the fact, that the…

    by
  • Training Luxury Taipei

    “Unconscious bias”​ in luxury retail

    Unconscious bias are social stereotypes about group of people outside their own conscious awareness. They are in general known about…

    by
  • LUXURY SHOPPING BEIJING

    by
  • Customers look for experiences in luxury stores, not products

    It is a complication period for the luxury industry. The sector is experiencing positive growth, but there is a gap…

    by
  • harrods training luxury the song remains the same led zeppelin

    And For Luxury Retail…The Song Remains The Same

    A few weeks ago I was having an interesting conversation with the CEO of a well known company. He asked…

    by
  • training luxury acdc

    Luxury Retail: It’s a Long Way to the Top (if you wanna rock’n’roll)

    The luxury industry is experiencing a difficult year. With a few exceptions, the majority of the brands are reviewing their…

    by
  • Why Paris attack will have a further negative impact on luxury industry

    It’s not a secret that recent global social and economic turmoil are heavily affecting luxury. After China and Russia, the…

    by
  • emotional-intelligence-training-luxury

    Flight Attendants Emotional Intelligence and Company Procedures

    I was traveling with a low cost airline a few weeks ago in a late evening flight. The aircraft was…

    by
  • Lies about women, multitasking and performance

    Lies about women, multitasking and performance

    Have you ever found yourself attending a conference call, answering e-mail e posting your thoughts on twitter at the same…

    by
  • The new luxury customer relies more on his own experience

    Someone asked me to translate into English this article published on Fashion United on April 18th. Here is the link…

    by