VIRTUAL TRAINING

VIRTUAL TRAINING

The current situation has accelerated the needs to structure a most effective virtual training offer. Nevertheless, the virtual environment has codes, language, communication tools that are extremely different from the physical environment.

Our virtual training applies totally different approach from the face to face environment to make the training engaging, productive and effective.

We offer a series of custom-made learning offers both for leadership and luxury sales and retail training. We complete the offer with web conferences.

Also, the duration of the program is linked to recent researches on the span level of attention of participants. This is to ensure highest engagement from the participants.

SOME EXAMPLES OF OUR VIRTUAL TRAINING

RETAIL ONLINE LIVE SELLING

This program focuses on how to prepare the sales teams to structure the digital communication to achieve excellent sales results while improving the quality of virtual interaction. It’s an interactive experience on understanding the new role of the Sales associate, the differences between virtual and face to face sale and how to prepare to set the virtual environment. It explores also the communication skills needed in digital environment to influencing through video calls.

CUSTOMER ENGAGEMENT IN VIRTUAL ENVIROMENT

This workshop explores what it takes to engage the customer in a virtual sale and how to change the communication tools in the era of social media. The characteristics of an efficient sales person in a virtual environment. The contact pre-sale and the follow up.

LEADING REMOTE TEAMS

The lockdown has forced managers to lead in a different way and to flex their management styles. This workshop aims to support leaders in understanding how to manage their team in daily activities, develop them from distance and manage their performance.

COACHING THE TEAM AND CONSTRUCTIVE CONVERSATIONS

The training aims to support leaders to structure constructive conversations and create a trusting environment with their teams. Real life situations and practice will arm the participants with the knowledge and confidence to apply it.

OTHER VIRTUAL TRAINING

  • Managing Change
  • Leading with authenticity
  • Influencing organizations
  • Presenting virtual collections