Posts tagged with ‘customer service’

  • Why Paris attack will have a further negative impact on luxury industry

    It’s not a secret that recent global social and economic turmoil are heavily affecting luxury. After China and Russia, the…

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  • emotional-intelligence-training-luxury

    Flight Attendants Emotional Intelligence and Company Procedures

    I was traveling with a low cost airline a few weeks ago in a late evening flight. The aircraft was…

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