STEPHEN YATES

STEPHEN YATES

Senior Specialist

Stephen is based in London, with over 20 years of experience in retail management, he is trained coach, ICF member, NLP practitioner and multi-cultural trainer. He is an expert in team performance, personal effectiveness and developing commercial growth.

His training style mixes reflection and theoretical back up, but most importantly he always brings the learning back to real-life situations making the training as pragmatic and applicable as possible.

He has worked with several multinational companies, including Acqua di Parma, Gucci, Harrods, Burberry, Thomas, Pink, Diesel, Liberty and Habitat and delivers in English and French.

His specialties include: Training design, personal effectiveness, confidence and impact; managing team performance; developing a sales team and commercial growth; selling skills and customer relationships.